The customer reviews page is moderated. I encourage you to leave a very honest review of the services we provided. Please be as detailed as you like. I think the more detail you give the better we will be able to understand what is happening with your account. It is rare that we get negative responses. I know there are a lot of happy people out there. But I also am aware that some simply do not say anything when something goes wrong. I am very interested in making sure if that is you, that I address the problems you are faced with and make things good. The comments left here are moderated so fear not it will not go “public” if we see it is controversial. We will get your response and then try to help.